Reece Francis
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Recent activity by Reece Francis-
An article generated by Zendesk AI
Zendesk AI: Revolutionizing Customer Support Zendesk AI: Revolutionizing Customer Support In today's fast-paced digital landscape, businesses are constantly seeking innovative solutions to enhance ...
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How we support the community
Given ZenShop global reach and diverse customer base, we understand our responsibility to impact change, and we partner with organizations advancing some of the world’s most urgent causes. We have ...
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How we empower entrepreneurs
As a large, global business, we have the opportunity to create transformational change in the fashion industry and open the door for others. ZenShop invests in technology, training and financial re...
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Reserved Price
Hello, we reserve and honor the lower price for certain items if there has been an increase in price after customers added the item to the cart. When you place an order for the item with the revers...
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More than one discount code
Hi, according to our policy, one order can only use one coupon code. If you have many coupon codes, you can use them in your future orders one by one. But please note you can use both coupon code a...
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I forgot to use my discount code
Sorry for the inconvenience. Once an order has been placed, we can not apply the coupon code. If this order has not been shipped, you can cancel the order and then you place a new order with the co...
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Refund for the return
Hi, We will offer a full refund on all items you returned, exclude return shipping fee and unreturnable items. Coupon codes and SHEIN points will not be refunded as monetary value. Hope this will h...
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I received a defective item
Hi, sorry about this inconvenience, would you please contact us for more help? Please provide us withimages of the issued itemsas well as thepackage picture, so that our agent can help you better.
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I received a wrong item
Hi, sorry about this inconvenience, would you please contact us for this issue? Please provide us withimages of the issued itemsas well as thepackage picture, so that our agent can help you better....
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Change or modifying your order
Modifying shipping address:1.For unshipped orders, you can click edit your shipping address via "My orders".2.For already shipped orders, the shipping address CANNOT be changed.Changing sizes:1.For...